Legal documents

Terms of Use

1. General

1. GrandGames (the "Service") is a puzzle and games website at grandgames.net, grandgames.ru and their subdomains, and the GrandGames mobile apps for Android and iOS.
2. By using the Service you accept these Terms, the Privacy Policy and the Copyright Policy. If you disagree with any provision, stop using the Service and delete your account.
3. The Service is provided "as is", without any warranty that it is error-free or uninterrupted.
4. We may change these documents. The current version is always available at grandgames.net/termsofuse. If you disagree with the changes, stop using the Service and delete your account.

2. Account

1. One person may have only one account.
2. You are responsible for keeping your password safe and for all actions taken from your account.
3. You can delete your account in your profile settings.
4. If an account is not used for more than a year, its data may be deleted in whole or in part.

3. Prohibited

1. Fixed matches and any agreements between players about results in competitive sections (tournaments, duels, ratings).
2. Posting puzzle hints in comments, except hints hidden under a spoiler.
3. Posting full puzzle solutions.
4. Using more than one account.
5. Using third-party programs, browser extensions or bots to solve puzzles or assist in games.
6. Using programs or extensions that block ads in the Service.
7. Profanity, flooding, spam and advertising in comments and messages; links to sites with similar content.
8. Systematic insults or disrespect towards other players or the administration.
9. Posting content that violates section 4.

4. User content

Registered users can upload text and images and create puzzles (nonograms, jigsaw puzzles and others) with the Service's tools.

1. Users are personally responsible for the materials they upload.
2. The user guarantees that their content:
   1. contains no violence or pornography;
   2. does not incite ethnic, religious or other hatred;
   3. does not infringe copyright or other rights of third parties;
   4. does not violate the laws of the countries where the Service is available;
   5. complies with Google's content policies.
3. The author grants the administration the right to use content uploaded to or created in the Service: to refuse publication or delete it, display it publicly, modify and edit it, distribute it, use it commercially and transfer these rights to third parties.
4. Published puzzles (spot the difference, nonograms, jigsaw puzzles, coloring pages and their derivatives) cannot be deleted by the user without the administration's consent.
5. The administration may remove any content at its discretion, at the request of rights holders or authorities, or for other reasons.

5. In-game items

Game coins, items, hints and achievements are game elements. They are not money or property, cannot be exchanged for money and may be changed or reset if these Terms are violated.

6. Sanctions

If a violation is suspected, the administration may at any time, without notice or explanation:

• restrict commenting and posting;
• restrict moderating and adding puzzles;
• hide your results from ratings;
• restrict market trading, reset your inventory and game coins;
• restrict other account features;
• block the account completely;
• block access to the Service from a specific IP address.

7. Contact

For legal questions write to .

Privacy Policy

1. Data we collect

• Account data: email, name, login, profile photo.
• Technical data: IP address, browser or device type, app version, pages visited, app installation ID.
• Cookies and local storage — to keep you signed in and remember settings.
• Activity and content: solved and created puzzles, ratings, likes, messages, comments, uploaded files.
• Device advertising ID (Android Advertising ID, iOS IDFA) — used by ad networks in the app.

2. Why

• To run the Service: account, saved progress, ratings, tournaments, messages.
• To improve the Service and measure traffic.
• To communicate with users.
• For security and to enforce the rules.
• To show ads, which keep the Service free.

3. Who receives data

We do not sell personal data. Data may be shared with:

• ad networks (Yandex Advertising Network, Google AdSense and Google AdMob) — to show and measure ads;
• web analytics services (Yandex Metrica, Google Analytics) — aggregated visit statistics;
• public authorities — when required by law.

Your email, name, messages and password are never shared with ad networks.

4. Ads and your choices

• Personalized (interest-based) ads are shown only with your consent. In the app you can change your choice at any time: Profile → Settings → "Privacy & ads".
• Without consent you still see ads, but they are not personalized.
• On iOS, tracking permission is requested by the system and can be changed in device settings.
• You can reset or limit the advertising ID in device settings.

5. Children

The Service is not directed at children. Users under 16 see only non-personalized ads. If you believe we have collected a child's data without parental consent, contact us and we will delete it.

6. Retention

Data is kept while the account exists or while it is needed to run the Service. When an account is deleted, personal data is deleted; content needed by the Service (such as published puzzles) may be anonymized.

7. Your rights

• Access your data.
• Correct your data or delete your whole account in profile settings.
• Request deletion of specific data containing personal information. If it contains none and is needed by the Service, we may anonymize it.
• Withdraw consent to data processing and ad personalization.

If you are in the EEA, UK or another region with similar laws, you may also object to processing, request data portability and lodge a complaint with your data protection authority.

8. Security

We use reasonable technical and organizational measures: encrypted connections, restricted access, passwords stored as hashes.

9. Changes

We may update this policy. The current version is always available at grandgames.net/termsofuse.

10. Contact

Send personal data requests to .

Copyright Policy (DMCA)

We respect intellectual property rights and remove user-uploaded content that infringes copyright.

1. Infringement notice

Send a notice to including:

• your name and contact details;
• the copyrighted work you believe is infringed;
• a link to the page with the infringing content;
• a statement that you believe in good faith the use is not authorized;
• a statement that the information is accurate and that you are the rights holder or authorized to act on their behalf.

2. Counter-notice

If your content was removed by mistake, you may send a counter-notice to the same address explaining why you believe the removal was wrong.

3. Repeat infringers

Accounts of users who repeatedly infringe copyright are blocked.